International Customers FAQ's
- Can I pay with a non-US credit card?
- I am an international customer, what are your methods of payment?
- What International countries do you NOT ship to?
- I am an international customer, what are your Foreign Currency Exchange Rates, Fees and Conversions?
- Question #27?
Q. Can I pay with a non-US credit card?
No, we only accept United States credit cards.
An order paid with an international credit card will be rejected, unless you fill out our International Credit Card Authorization form with complete signature for validation and fax it back to 1-011-919-844-9403 (International Country Code with IDD Prefix) .
Q. I am an International Customer, what are your methods of payment?
1) Send a Personal Check, Cashiers Check or Money Order (International Orders can either send a Cashiers Check or an
International Money Order)-We will ship your order as soon as your payment clears our bank, usually twelve business
days. Returned Check transaction fees are $30.00 if applicable.
2) Send your payment in cash (US funds). You must send the money UPS Next Day Air and send us the tracking number for verification.
Q.Foreign Currency Exchange Rates, Fees and Conversion?
When any crecit card is used for international transaction in
foreign currency, VISA/PLUS/ MasterCard/Discover/American Express/JCB International
will convert the transaction amount from the foreign and currency amount to
a United States Dollar amount, in accordance with its currency conversion procedures
set forth in its operation regulations in effect at the time of the transaction
is processed. Currently those regulations provide that the currency exchange
rate is either a) a rate selected by the issuing bank of the credit card company
from the range of rates available in wholesale currency markets for the applicable
central processing date, which rate may vary from the rate Visa/MasterCard/Discover/American
Express/JCB International itself receives, or b) a government-mandated rate
in effect for the applicable central processing day, plus an International Service
Assessment (ISA) fee. The currency exchange rate in effect on the processing
date may differ from the rate in effect on the transaction date or on the posting
date. An International Service Assessment fee (ISA) will be applied to each
international transaction (i.e., the transaction occurring in any country outside
the United States, Puerto Rico or the U.S. Virgin Islands), whether or not foreign
currency is converted. The current ISA fee is 1% of the transaction amount and
may be included in the transaction out or just played as a separate transaction
all your monthly statement. All foreign currency rates converted into U.S. dollars
will not be negotiated at the time of the transaction whether or not the transaction
was refunded at a later time with a different exchange rate.
1) Answer #27
1) Answer #28