Making sure our customers are 100% satisfied is our top priority at eGeneralMedical.com. If you have any questions or comments, please feel free to contact us. The table below lists several ways to contact the staff in any of our departments: via email, Yahoo! Messenger (requires Yahoo! User ID), or phone.

When corresponding about an order, please include your name and a five digit order number.

General Contact Information:

eGeneral Medical Inc.
5621 Departure Drive, Unit #102
Raleigh, N.C. 27616 USA


Phone: 919-844-9402 OR 919-872-5530Fax: 919-844-9403 OR 919-872-5529
Office Hours: M—F 10am — 5pm EST

Directions to our OFFICES from I-40:

Take I-540 N to US-1 (exit #16)
Turn RIGHT on Capital Blvd./US-1
Turn RIGHT on Springforest Rd.
Turn RIGHT on Departure Drive.
Turn LEFT into Departure Centre into eGeneral Medical, Inc. parking lot.

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Specific Contact Information:

Email Help Department	Online Help (Yahoo! Messenger)		Phone Help (Ext. #)
Customer Service	John:		115
	Shannon:		106
	Daniel:		113
Product Support:	Shannon:		106
	Daniel:		113
Returns / Refunds	John		115
	Tracy(returns)		107
Shipping / Tracking	Daniel:		113
Technical Support	Open Position:		110
Marketing / Advertising	Daniel:		113
New Vendor Accounts	Shannon:		106
	Daniel:		113
Vendor Billing Questions	John:		115
	Tracy:		107
Web Content	Open Position:		110
Careers	Paul:		110